Creating an Experience Tailored to Each Client
I take great pride in the feedback from my clients and each one of the testimonials below is from a real client that I’ve helped either buy or sell a home in the GTA. Each one of them and their situations were unique but remembering to put the client first always results in a fantastic experience. Check out what my wonderful clients had to say about theirs!
The Heated Multiple Offer
I was a first-time buyer looking for a home in a very competitive and heated Spring market. I was thrilled when Mike was able to navigate the market with multiple offer situations and put me into my first home in my desired location on time and on budget. As a first time home buyer there can be a lot of information thrown at you and the process can become overwhelming. Thankfully, Mike was there to walk me through the process every step of the way and also be flexible around my work schedule. I recommend Mike and his team to anybody who is looking for more than an agent but a partner to take them through one of life’s major milestones.
– Richard M.
My husband and I felt at absolute ease with Mike through the entire process because we knew he truly had our best interests at heart.
We were elated when Mike was able to not only guide us ‘first-time home buyers’ through a tough and heated market with multiple offers situations, but also correctly predicted the winning bid within our budget and for the DREAM home we were looking for.
Mike and his team were professional and personable all at the same time, which made my husband and I feel like we were truly part of a family. We have and will continue to recommend Mike and his team to all of our friends and family.
– Amanda & Carlo S.
The Move On Up Family
Mike made the buying and selling process of our respective homes extremely enjoyable! His knowledge of the industry as well as current market conditions allowed us to generate instant buzz for our home and sell it within two days and at asking price with no conditions.
Additionally the purchase of our second home was an equally fantastic experience. Mike spent the time to get to know our needs as home buyers and set realistic expectations related to budget and the ultimate price a particular house would sell for. All you can ask for is an agent who does not pressure you and takes the necessary amount of time to get you the home that you always wanted. Mike is that agent!
– Tom & Sarah
Mike’s strengths are his industry knowledge, commitment to clients, timely communication and exceptional customer service.
I was well cared for by Mike knowing that he truly had my best interests in mind. He coached and guided me through the process, provided education and assisted in assessing a home’s buying potential. This was really important for me even though I’ve purchased a home before. Making that next big step for my family was like starting all over again and Mike was great at communicating everything in detail.
Without hesitation, I would recommend Mike’s services to those looking to buy and/or sell their home. He goes above and beyond to meet his clients’ needs.
– Candace F.
Mike was outstanding as he helped us in our home-buying quest. If you’re looking for an agent who is very savvy, on time, patient and respectful to all of his clients needs, Mike is your agent. His extensive knowledge of the best pockets for neighbourhoods and schools was incredible. I highly recommend Mike Santos and will continue to refer his services going forward.
– Roberto C.
Looking for the “right” real estate agent is not an easy task at all. My husband and I have tried working with several agents and the results were not productive at all. We decided to continue the journey of finding our new house on our own; until Mike changed our mind drastically!
Mike did a great job with working very hard to find us the house of our dreams. Instead of just sending automatic MLS listings that come up, like other agents do, Mike took the time to figure what exactly we are looking for. Mike used to screen all the listings and send us only listing of houses that meet exactly the criteria we are looking for. After viewing some houses, Mike observed carefully and learned about our taste even when it comes to little details. Mike was very patient, and most importantly honest. He always gave us his professional and honest opinion regarding the houses we are seeing. He always pointed out the pros and cons of the properties which made us feel very comfortable and confident in trusting that he will really help us find the right house for us.
Mike was always energetic, passionate and accommodating. He made sure that he makes himself available pending on our schedule. Mike even went to the extreme of previewing homes that he thinks we might like and send us a feedback of what he thought. This saved us a lot of time, energy, and stress.
Mike ensured to keep our sprit up and encourage us to keep looking until our dream house is found. Mike made the whole experience of purchasing a new home very pleasant and minimized the hassle and stress that comes with that. He made sure to negotiate the best deal for us and his priority was making sure that we happy and satisfied with everything.
Mike exceeded our expectations, I strongly recommend Mike as real estate agent for anyone who is considering to purchase a house. Thank you Mike for making this a very pleasant experience.
– Manal E & Bilal S.
We had already chosen an agent to sell our house and Mike asked us to let him come and sit with us. If in the end we choose to keep our present agent there would be no hurt feelings. Needless to say there was no looking back from the moment we sat down with him.
We were first time sellers with a one year old and a baby on the way, our stress levels were high. However, Mike was amazing and kept our stress levels low with his outstanding knowlege, timely replys and honesty. He was very patient as we had many questions. He educated us every step of the way and made us feel at ease.
He was a pleasure to work with and I would highly recommend him. He got our house sold in four days with his great personality and interpersonal skills. Anyone would be truly lucky to have Mike by their side in such a stressful time in life.
– Jamie & Russ
The First Time Buyers
Mike’s professionalism, expert knowledge of the Oakville/Mississauga area and overall customer service is unrivalled.
I would not work with any other agent ever again having been treated so royally during all our interactions. He took the time to understand what our needs really were and respected our budget and time frame. And his service didn’t just stop after we bought the home. He connected us with professionals along the way and continued to guide us all the way up to and after closing!
Mike is truly a first class agent and knows how to work in a challenging market. Thanks for all your hard work in helping us find our first home and more importantly, our dream home!– Babak & Jasmine
Mike was a huge help to me as a first time buyer. He helped me strategize and lay out my idea of the exact home with all the right criteria with no pressure to close unless I was was comfortable and absolutely sure we had the right location. In the end I got a really cool, comfortable place in an up and coming neighborhood, all at a great price.
I love you, Michael!
– Adam C.
Throughout my search for a property, Mike was hard-working and professional. He was able to accurately align our search with our specific needs, and ended up with exactly what we were looking for. Mike is trustworthy and can be counted on to go that extra mile.
– Aaron M.
Mike is an excellent real estate agent that I can trust, relate to, and know that he will point me in the right direction. He is quick to respond and does a great job at explaining in layman’s terms. I know that Mike puts his best interests and knowledge into his client base so that a process as big as buying/selling a home feels more at ease.
– Dan B.
Our priority as new immigrants was to live in a nice family oriented area with very good elementary schools for the kids. During my search for some of the best schools in the city I happened to come into contact with Mike. His knowledge of the schools helped keep me informed about them, their ratings, and subsequently, finding good homes close to the ones we liked. Mike really went out of his way to help us.
Today, we are very happy with our first home, its access to shops and amenities and of course a fantastic school. We will definitely be looking to him for our next move!
– Ese & Oscar E.
As a first time home buyer, I was concerned at how complicated and complex the process was going to be going as I was going in without much expertise in the area. Mike made the process as simple as possible and was very patient throughout. Buying my first home was painless and it was an enjoyable experience. I’m very happy to be in the home that Mike found.
– Cristen P.
For me, a first time home buyer, Mike wasn’t just an excellent realtor but turned out to be a friend and a guide. Throughout my home search, Mike remembered my requirements that were set out during our first meeting. He suggested excellent choices within my budget and in preferred locations. He was patient with my learning process as a first time home buyer and recommended excellent resources for mortgage options and legal group to help close the deal. This made the process of owning my first home much smoother . I would recommend Mike to anyone who is looking for a pleasant home buying experience.
I strongly recommend Mike to all my family and friends. He’s extremely organized, patient and knowledgeable. He was able to find us the perfect condo, in the perfect location and below our budget. He’s the exact kind of person you’d want handling your life’s biggest purchases and sales.
As first-time homebuyers we were apprehensive. While we understood the basics of house hunting/buying, we still felt very unsure of ourselves and didn’t really know what we wanted. Mike was amazingly patient, understanding, and informative. He helped us assess what kind of lifestyle we valued in order to narrow in on the right types and sizes of properties to view. He also taught us to look past simple aesthetics and evaluate houses on their foundational elements, like such as electrical and roofing. Mike helped to put each property into perspective so that we could consider the long-term costs of maintenance and home ownership.
We could easily see that each property Mike suggested to us was carefully considered–these were neighbourhoods and houses that fit our lifestyle and personality. Instead of sending receiving endless automated database listings that only vaguely met our criteria, Mike only shared listings that he personally selected. Unlike with other real estate agents we met, we never felt pressured or like we were wasting our time with Mike. It was like meeting up with a friend who just happened to have a comprehensive knowledge of real estate.
When we found our new home, we bought it confidently. Mike helped us through every step of the way. We can’t imagine having done it without him.
– Ben & Sam